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The Technical Support Analyst assists employees via phone and email through the ticket management system, and in person to troubleshoot and resolve incidents and service requests. Employees in this role also work on projects including new employee setups, imaging computers, installing new hardware, and updating software. Upon advancement employees will represent the Servi
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The Digital Employee Experience Manager oversees the direction and effective operation of the Digital Employee Experience team. The Digital Employee Experience Team partners with teams across the Credit Union to build a positive work environment for employees through the digital aspects of their jobs so that the tools they use help them do their jobs with ease and fosters
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This position uses advanced knowledge of Credit Union deposit products and accounts to support member service areas with transactions, questions, and corrections. The Deposit Operations employee works in collaboration with other departments to ensure the Credit Union is in compliance with regulations that impact Deposit Operations. This position educates employees regardi
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Engage and motivate peers in achieving personal and branch goals with a supportive strategy Act as in charge person within the branch in the absence of management All of the All Branch Employees, FSR I, FSR II, Loan Officer I, and Loan Officer II duties and responsibilities Senior Loan Officer Apply and share advanced knowledge of consumer loans, new accounts, and special
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Estimator Assist sale representative in communication with the customer. Complete a timely and correct estimate based on job specifications. Gather vendor information regarding outside work and quote 3 vendors, if possible, to include issuing purchase orders. Enters job into production based on approved estimates, verifies ticket is correct before entering into production
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The Video Teller/Banker (titled "Video Services Representative/Loan Officer" at MSUFCU) are responsible for processing Interactive Teller Machine (ITM) transactions via video interaction efficiently and accurately to ensure providing exceptional customer service. To be successful in this position we ask that you work with sound judgment, professionalism, integrity, accura
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Call Center Specialist Assist members with a friendly, professional manner and support the Credit Union's mission statement Follow established procedures to properly verify members' identities over the phone Educate current and prospective members about Credit Union products and services Demonstrate adaptability and positivity when faced with complex situations Analyze, r
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The Software Architect is a technology leadership role responsible for providing architectural guidance on the best use of software based technologies and assets. They are responsible for the development, socialization, adoption, and assurance of standards and related packaging like patterns, reference models, platforms, and configurations. In consultation with Solutions
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Clearly communicate project status with Facilities Manager and project stakeholders Support functions related to all life safety systems and equipment; participate in maintenance, operation, and testing of these systems Maintain and audit critical system health ensuring 24/7/365 uptime of data center and DR site Lead successful installation and repair of MSUFCU MEP infras
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Engage and motivate peers in achieving personal and branch goals with a supportive strategy Act as in charge person within the branch in the absence of management All of the All Branch Employees, FSR I, FSR II, Loan Officer I, and Loan Officer II duties and responsibilities Senior Loan Officer Apply and share advanced knowledge of consumer loans, new accounts, and special
Posted Today
Under supervision of the HelpDesk Manager, interns will assist the department in various tasks including, but not limited to Assist with equipment purchasing and receiving, inventory, asset tracking, and recycling. Responsible for imaging and deploying new equipment in conjunction with yearly Equipment Refresh Initiatives. Assist with moving and installing equipment in ne
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Under general supervision, but in compliance with established policies and procedures, provides a comprehensive member experience by working with members, primarily over the phone to review their overall financial situation and make product or service recommendations. Employees in this position will actively cross sell Credit Union products and services through specific m
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Engage and motivate peers in achieving personal and branch goals with a supportive strategy Act as in charge person within the branch in the absence of management All of the All Branch Employees, FSR I, FSR II, Loan Officer I, and Loan Officer II duties and responsibilities Senior Loan Officer Apply and share advanced knowledge of consumer loans, new accounts, and special
Posted Today
Market Innovation Serve as an idea generator that helps team members grow and develop new ideas to support market penetration Participate in Matlock meetings (creative review and ideation) as needed to provide valuable insight into client process and execution Work with internal and external strategic partners to create products using the most current industry best practi
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The eServices Specialist/Loan Officer provides a comprehensive member experience by working with members, primarily through written communication, to review their overall financial situation and make product or service recommendations. The position uses sound judgment, professionalism, integrity, accuracy, verification, and expediency in assisting members. This position i
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