Positions Location: East Lansing, MI
General Purpose of Job:
To provide world class customer service and assistance to members and guests entering the facility by saying "hello" and "goodbye", utilizing names, acknowledging everyone, and always staying consistent and informed..
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Greeting each member and guest
- Accepting ownership and responsibility
- Maintaining knowledge on current club programs
- Scheduling/reserving courts
- Sign-up for program registration
- Problem solving.
- POS Transactions
- Answering phones, paging, and placing calls into VM.
- Renting out equipment
- Fond Farewell
| General Requirements | * None |
| Work Experience | * Previous customer service experience required. |
| Education | * High School Diploma |
| Specialized Knowledge and Skills | Required: * Must have a friendly disposition and the desire to work with people Preferred: * Must have the ability to multi-task |
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
| Shift | Variable |
| Degree Type / Education Level | High School / GED |
| Status | Part-time Non-Benefit Eligible |
| Facility | Michigan Athletic Club |
| Experience Level | New Grad |