Job Description

General Purpose of Job: Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, it provides high-quality, compassionate patient care.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Prepare the patient chart prior to the visit.
• Prepares patient for examination using two patient identifiers. Obtains vital signs, medications, allergies, history, condition-specific questionaries, and chief complaint-accurate documentation of information provided.
• Inspection and Low-Level Disinfection of equipment and environmental safety as required.
• Cleans, inventories, and restocks clinic areas as assigned.
• Assists with removing catheters, trial voids, bladder scans, and other non-invasive procedures as directed.
• Performs non-invasive laboratory and diagnostic testing as directed.
• Maintains all logs and required checks (i.e., refrigerator temperatures, medications, oxygen, etc.)
• Answers, screens, and triages telephone calls. Takes accurate messages and distributes them to the proper personnel within the practice's guidelines.
• Participates in the training of new caregivers.
• Participates in tasks assigned by the Physician, RNs, and Manager related to patient care.
• Ability to provide clerical and clinical services to maintain an effective practice flow. Cross-trained to work both clerically and clinically.

Job Requirements

General Requirements	* Demonstrates knowledge and respect for the patient's right to privacy by following the HIPAA Privacy and Security policies and procedures. * Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, and Excellence). * Role model behaviors that value the diversity of our caregivers, patients, and customers and support creating an inclusive, welcoming, and respectful environment. * Communicates with patients, families, and customers using AIDET (Acknowledge, Introduce, Duration, and Explanation). * Works safely and promptly reports any hazards identified in the work environment or related to assigned responsibilities. * Adheres to policies and procedures designed to prevent and reduce the spread of communicable diseases.
Education	Graduate of High School or equivalent.
Specialized Knowledge and Skills	* Demonstrated keyboard ability will be required to perform the job's essential duties.