Job Description

General Purpose of Job:

This position is designed for a personable, creative, enthusiastic, professional individual with a passion for working with children. Responsible for the day-to-day safety, programming and entertainment of children using Grow including, but not limited to enforcing Grow policies, implementing lessons plans, proving age-appropriate activities and structure for the children using Grow and creating memorable experiences for both parent and child.

Essential Duties:

• Consistently exemplifies on-stage behavior and is responsible for the same within AL!VE.
• Is responsible for creating experience-based services.
• Presents self in a warm, professional and caring manor.
• Demonstrates polished language and appearance.
• Displays a high level organization and is capable of effective and efficient multi-tasking.
• Provides team input, open to new ideas and honestly expresses opinions.
• Professionally represents team and hospital decisions and puts team members in the best light to customers.
• Demonstrates collective passion and serves as a role model for HGB's mission, vision, values and customer service initiatives.
• Provides input in the creation of weekly themes and summer half- and full-day camps.
• Understands and follows Grow's policies and procedures.
• Works hands-on with the children and youth using Grow.
• Works with the Grow Manager in creating quarterly class schedule.
• Initiates and maintains positive relations with AL!VE card holders and guests; encourages positive lifestyle behaviors and markets programs/ services.
• Assumes responsibility for cleaning and maintaining of Grow - reorders and restocks supplies, and notifies Grow Manager of unsafe conditions and/or equipment in need of repair.
• Communicates with parents using daily feedback forms on the activity and behavior of their children.
• Customer satisfaction is promoted. Handles problems and/or issues.
• Attends staff meetings and in-service programs, as required.
• Adheres to the organization's policies & procedures, and compliance guidelines.
• Performs other duties as assigned.

Job Requirements

General Requirements	* Child CPR/BCLS certification and Automated External Defibrillator certification within 30 days of hire
Work Experience	* None
Education	* High School diploma
Specialized Knowledge and Skills	* Knowledge and experience in childcare * Knowledge of regulatory standards and hospital policies related to assigned function including HIPAA confidentiality, MDPH and JCAHO mandates * Written and computer skills necessary to prepare required documentation * Interpersonal skills necessary to develop and maintains positive relations and rapport with parents and children * Mental ability to deal with the concerns of the parents and children * Physical ability to stand/walk/kneel for prolonged periods of time * Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.