Job Description

General Purpose

To provide quality food service to members and guests of the Michigan Athletic Club.

Essential Duties

• Assists in the preparation, sale and distribution of food and beverage items at all MAC sites with the emphasis on Starbucks.
• Stocks, sorts and puts away food, supplies, dishes and other items used by the department.
• Performs accurate cash handling functions as assigned.
• Ensures accurate charging for all items, for every guest, for every transaction.
• Cleans and sanitizes equipment, work and storage areas thoroughly and accurately.
• Disposes of trash, refuse and recycling.
• Maintains standards for quality, safety, sanitation and communication
• Adheres to all safety practices and procedures.
• Engages in positive and proactive communication with co-workers, guests, patients and other Caregivers.
• Contributes to and supports Goals and Objectives of the MACR and the Health System.
• Maintains hospital standards through speech and action, leading by example to support and demonstrate ICARE values.
• Demonstrates and encourages exceptional customer service.
• Adheres to the established dress code and standards for personal appearance and hygiene.

Job Requirements

General Requirements	* ServSafe Certification preferred
Work Experience	* Previous food service experience preferred * Previous Starbucks experience preferred
Education	* High School Diploma or GED or Certificate of Achievement as an Adult Education High School Equivalency.
Specialized Knowledge and Skills	* Demonstrated high standard of service skills, self-motivation, problem solving and time management. * Demonstrated commitment to job through past performance, attendance, contribution of ideas, cooperation with co-workers, supervisors and customers. * Demonstrated ability to learn new and multiple tasks and to operate with minimal supervision. * Demonstrated written, verbal and communication skills. * Demonstrated knowledge and flexibility in varied aspects of food service, including safety and quality. * Proactive approach to problem solving. * Willingness to take ownership of projects and assignments. * Ability to maintain composure when busy and during times of increased stress. * Attention to detail. * Demonstrated ability to listen, take direction and respond productively to constructive criticism. * Customer service training preferred