Job Description

General Purpose of Job:

Following established procedures obtains blood specimens for clinical laboratory analysis for the patient population served by Sparrow Health System. Distributes specimens promptly to the laboratory, performs moderately complex point-of-care testing, and maintains clinical and professional competency

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Verifies patient identity utilizing the established procedure.
• Performs phlebotomy services accurately and efficiently.
• Performs venipunctures, arterial punctures, blood cultures, micro collection technique (i.e., heel and finger punctures) according to policy.
• Monitors blood collection schedule for STAT, Timed, and Routine collection and prioritizes the workload.
• Utilizes SOFT lab to track and log specimens.
• Demonstrates a positive, professional image when interacting with patients, staff, students, and others in the hospital.
• Adheres to established policies for attendance, appearance, punctuality, and professional performance.
• Assumes personal responsibility for professional growth and development.
• Assists team leaders with quality improvement operations and direct patient care activities.
• Responds to patient needs and meets their expectations.
• Adheres to infection control policies for blood borne pathogens.
• Serves as a role model by always adhering to the ICARE values.
• Demonstrates knowledge and respects patient, service provider, organizational confidentiality and HIPAA security procedures and protocols.
• Follows established HIPAA privacy procedures and protects patient rights and confidentiality.

Job Requirements

General Requirements	* Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. * Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). * Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. * Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). * Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. * Adheres to policies and procedures designed to avoid, prevent and reduce the spread of communicable diseases.
Work Experience	* See education requirements
Education	* High School Diploma or GED * Successful completion of a formal phlebotomy education program/course OR Medical Assistant Program OR one-year experience as a phlebotomist OR completion of the Sparrow Laboratory Phlebotomy Trainee Program
Specialized Knowledge and Skills	* Ability to read, follow directions, and perform procedures associated with specimen collection, handling, and processing. * Strong "customer first" focus * Ability to work well under highly stressful conditions * Ability to effectively communicate with patients, co-workers, and others * Basic computer knowledge * Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. * Previous phlebotomy experience. Preferred.