Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

Works collaboratively with the General Manager and Optometrist in Charge to ensure each patient receives the best possible care, and the office achieves productivity and performance goals. Works collaboratively with the Department of Ophthalmology to ensure the seamless delivery of eye care to all patients. Supports professional staffing and office coverage needs and anci